Return & Refund Policy
Last Updated: August 2026
At REE4EVER, we want you to have a positive shopping experience. If you receive a damaged, defective, incorrect, or incomplete product, please contact us so that we can assist you.
Eligibility for Return
A return request may be considered in the following situations:
Wrong product received
Product received in damaged condition
Product received with a manufacturing defect
Product package is incomplete or missing an item
For hygiene and safety reasons, opened or used personal-care products may not be eligible for return, except where the product is defective, damaged, or incorrectly supplied.
Return Request Period
Please contact us within 48 hours of receiving your order if you receive a damaged, incorrect, defective, or incomplete product.
To help us process your request, please provide:
Order number
Customer name and contact details
Clear photographs of the product and packaging
Unboxing video, if available
Description of the issue
Our team may review the information before approving a return or replacement.
Damaged Products
If your package arrives damaged, please take photographs of the package and product before discarding any packaging material.
We may request additional information or photographs to verify the issue.
Wrong Product
If you receive a product different from the one ordered, please contact us within the specified return period. After verification, we may arrange a replacement or applicable refund.
Non-Returnable Products
The following may generally not be eligible for return:
Products that have been opened or used, except in case of verified defect or wrong product
Products damaged after delivery due to misuse
Products without the original packaging where required
Products returned after the applicable return period
Products purchased under conditions specifically marked as non-returnable
Refunds
Once a return or refund request is approved, the refund will be processed through the applicable payment method or as otherwise communicated by REE4EVER.
The time taken for the refund to reflect in your account may depend on your bank, card issuer, UPI provider, or payment gateway.
Replacement
Where applicable, REE4EVER may offer a replacement instead of a refund, depending on product availability and the nature of the issue.
Order Cancellation
Cancellation requests should be made as soon as possible after placing an order.
Once an order has been processed or shipped, cancellation may not be possible. In such cases, the customer may need to follow the applicable return procedure.
Shipping Charges
Any applicable shipping charges related to an approved return or replacement will be handled according to the circumstances of the return and will be communicated to the customer.
Contact Us for Returns & Refunds
For return, replacement, or refund requests:
Email: contact@ree4ever.com
Phone: +91 9548903117
Address:
Near Azakhana Chand Suraj,
Landmark: Chand Suraj Ka Imambara,
Qazi Zada, Amroha, Uttar Pradesh – 244221, India
